AAt Hillside Dog Hotel we have 12 rooms; 8 large rooms capable of generously housing up to 4 dogs from the same family, and 4 smaller rooms. The building is built to current building regulation standards and is very well insulated throughout. This keeps the rooms cool in the summer and lovely and warm in the winter.

Individual thermostat controlled underfloor heating ensures each guest is comfortable with the temperature of their room and our tiled floors and walls mean everything is kept spotlessly clean. All rooms have a ceiling speaker to quietly play soothing music, helping your pet feel at home.

Your dog can choose to have either a sofa, armchair or one of our baskets with a fleece pad, or if you prefer you can bring their own bed from home. We have one room with a built in ‘play bed’ which can either give the more energetic guest something to jump around on, or the more reserved dog somewhere out of sight to feel cozy and safe. For dogs who are missing their favourite lap we have some companion dummies which are adult sized stuffed dolls which have proven time & again to provide comfort to the more anxious dog.

Each room is completely separated from its neighbouring room by full-height walls and a ceiling. All have their own secure, covered outside space, looking out onto our gravelled courtyard garden, with raised beds filled with lavender and other scented plants, and a water fountain in the centre.

The internal doors of each room are full length and double glazed to let in natural daylight whilst helping to keep noise to a minimum. Rooms have individual opening roof lights too, which allow fresh air and a cool breeze in when required.

When your pet arrives with us, we will provide you with a code. You can use the webcam in your pet’s room to check in on your little friend whenever you like, from wherever you are in the world.

We are keen on security here, so the building is fitted with CCTV, intruder and fire alarm systems.

All of our rooms feature…

 Double glazing & soundproofing 

  Underfloor heating 

  Indoor & covered outdoor area

  Bedding 

  Speaker to play music/radio

  Webcam for customers 24/7 access

  Fully alarmed & monitored premises

Exercise

When you complete our booking-in form, you will be asked for details of how much and what type of exercise your dog is allowed on a daily basis .

We walk the dogs once a day on a lead, across the beautiful common land of Clee Hill – which is right on our doorstep – for approximately 25 minutes. At regular intervals throughout the day starting at 7am until 8pm, we let everyone out individually in our fully fenced exercise areas, which comprise of artificial grassed areas with balls and games, gardens planted with trees, a large grassed paddock and an area with some agility type equipment to provide an area for extra fun. We are constantly updating these areas with ideas to provide more stimulation for the dogs.

For elderly or less active dogs we can use that time in other ways; we have enrichment toys including snuffle mats, likki mats and kongs to provide mental stimulation, or we can just be there for extra cuddles or a nice relaxing grooming session.

Only dogs from the same household will be exercised together.

We let the dogs out for their last run around in the playpen around 8pm, they are then tucked up in bed with a bedtime biscuit where they are safe and warm for the night.

Diet

We stock a variety of wet food and also a good quality kibble, but we often find that our customers prefer to bring their dogs regular food when they come to stay with us, to provide continuity with their diet. We have a large fridge freezer so we can accommodate any raw or fresh diets.

Treats

We have a selection of natural dog treats for sale in our reception, that can be purchased at drop off and left with instructions as to when they are to be given.